Chapter 16 - SAN VITTORE WITHOUT VERONICA
Professional interim management changed San Vittore.
Some improvements.
Some losses.
Wedding profit decreased first year because the new team removed aggressive surcharges.
Donor reporting improved.
Client complaints dropped.
Brand identity weakened slightly without Veronica’s personal network.
There.
She had been genuinely valuable.
That mattered.
Then the Foundation board realized reform does not require pretending the removed person contributed nothing.
They hired Veronica’s independent consultancy for one limited branding project after competitive review?
Not immediately.
Too soon.
Two years later.
Transparent.
No management authority.
She submitted proposal.
Won.
Alessia recused because history.
Veronica delivered excellent work.
May you like
Good.
Competence survived accountability.
